Incense & Resin

Eau De Parfum

Eau De Cologne

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FAQ's

Find quick solutions to your queries from product details, to returns and exchanges.

How long does shipping take?

Our orders typically arrive within 3–7 business days, depending on your location and chosen shipping method. Please note that holidays, weather conditions and peak shopping seasons can affect delivery times.

Returns

Due to the personal nature of our products, we are unable to offer returns. We highly encourage you to try our Discovery Set before purchasing full-sized bottles.

How can I track my order?

Once your order ships, you’ll receive a confirmation email with a tracking link. You can click the link to see real-time updates on your shipment. If you haven’t received the email, please check your spam folder or contact our support team.

Do you offer international shipping?

No, we aren't able to ship internationally at this time.